PRIVACY POLICY
At
Hidden Oasis Spa and Wellness
your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our spa, use our services, or interact with us online or in person.
1. Information We Collect
We may collect the following types of personal information:
Contact Information: Name, phone number, email address, and mailing address.
Appointment Details: Date, time, and type of service booked.
Health and Wellness Information: Shared voluntarily to customize your spa experience (e.g., allergies, medical history relevant to treatments).
Payment Information: Credit/debit card information and billing address (collected securely).
Website Usage Information: IP address, browser type, device type, and interactions with our website.
2. How We Use Your Information
We use the information we collect to:
Schedule and confirm appointments
Provide customized spa and wellness services
Process payments and send receipts
Send appointment reminders and promotional offers (if opted-in)
Improve our services and customer experience
Comply with legal and regulatory obligations
3. Sharing Your Information
We do not sell or rent your personal information. We may share your information with:
Service providers that assist us with appointment scheduling, payment processing, or marketing (only as necessary and under confidentiality agreements)
Law enforcement or regulatory authorities when required by law or to protect our business, clients, or the public
4. Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure.
Sensitive information (like payment data) is encrypted and securely processed through trusted third-party platforms.
5. Your Privacy Rights
You have the right to:
Access or request a copy of the personal data we holdUpdate or correct your information
Withdraw consent for marketing communications
Request deletion of your data (subject to legal or operational obligations)
To exercise your rights, contact us at
6. Cookies & Online Tracking
Our website may use cookies to enhance your browsing experience and analyze site traffic.
You can adjust your browser settings to decline cookies, though this may affect some functionality.
7. Third-Party Links
Our website or communications may include links to third-party websites.
We are not responsible for the privacy practices of these sites.
We encourage you to review their policies.
8. Children’s Privacy
Our services are intended for individuals aged 18 and over.
We do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted on our website with the effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:
Hidden Oasis Spa and Wellness
BUSINESS HOURS
MONDAY – SUNDAY
9:00am - 5:00pm